TERMS AND CONDITIONS OF THE ONLINE SHOP CADENATEXTIL.COM
DEBSCAD HAUTE COUTURE FABRICS, SL, domiciled at Calle Canarias, nº 16, local, 28045 Madrid, registered in the Mercantile Registry of Madrid in volume 31909, page 11, section 8, page M-574257 and CIF nº 86939980, as owner of the CADENATEXTIL.COM online store, in compliance with the LOPD and the RGPD guarantees the correct processing of Personal Data, as well as your right as a user to modify and / or revoke the permissions granted through the web. Once you have registered, you will be able to exercise the rights of access, rectification or definitive cancellation and opposition. For more information, see our privacy policy.
1.- CONDITIONS OF SALE
These conditions of sale regulate the agreement between the company DEBSCAD HAUTE COUTURE FABRICS, S.L., and the online buyer, formalized through our website CADENATEXTIL.COM for the acquisition of their textile products
2.- CONTRACTING PROCEDURE
In order to place an order through our website, the buyer must be of legal age. By using the website and placing orders through it, you, as a customer, agree to:
– Make use of our website to browse it or make legally valid orders.
– Do not place any false or fraudulent order.
– Provide us with your email address, postal address and / or any other information that may be necessary for the correct formalization of the order in a truthful and exact manner. Likewise, you consent that we can make use of said information in accordance with our Privacy Policy.
3.- ORDER PROCESSING AND DELIVERY TIMES.
The order will be processed through the form enabled in the online store. Minimum orders are 10 euros plus shipping costs. Fabrics are sold from a minimum of 50 centimeters (half a meter) in 50-centimeter fractions. The articles in which it is expressly indicated, will be sold by units.
Once the payment is authorized, the buyer will receive a confirmation of receipt of the order. This confirmation of receipt of the order constitutes your acceptance and represents a binding contract between you and DEBSCAD HAUTE COUTURE FABRICS, S.L.
Once the order has been confirmed and the payment made, the order will be prepared and placed in the transport agency within a maximum period of 3 working days (local and national holidays in Spain and weekends not included).
Delivery times for the Iberian Peninsula and the Balearic Islands will be approximately 2 business days. The delivery time for the rest of the destinations will be 2 to 4 working days. The times indicated are approximate and depend largely on the transport agencies.
Shipping costs and delivery times vary by destination and may vary by product. For more information contact our customer service.
The order will be delivered to the address indicated by the customer at the time of formalizing it. For this purposes, it is necessary to indicate a complete delivery address and a telephone where the buyer can be easily reached. In the event that after 72 hours from the shipment, it has not been received, the client must contact us at the address pedidos@cadenatextil.com
4.- STOCK
All items are subject to computerized stock management. DEBSCAD HAUTE COUTURE FABRICS, S.L., on its website CADENATEXTIL.COM only publishes products with availability and / or fixed replacement. However, order outflows can be affected by fluctuations in demand. In the case of lack of stock of a purchased product, the customer will be informed of the waiting time until replacement so that he can decide if he prefers to wait or be reimbursed the amount of the purchase.
5.- PRODUCTS
DEBSCAD HAUTE COUTURE FABRICS, SL, reserves the right to cancel the confirmed order in the event of an erroneous publication due to a computer failure before it is detected by our technicians (for example, a publication of a textile at 0.11 euros when its price sale out of 11 euros). Colors may vary depending on buyer’s screen resolution. In case of lack of conformity with the color received, DEBSCAD HAUTE COUTURE FABRICS, S.L., is not responsible for the differences in perception of the colors of your devices.
The prices of the fabrics sold in CADENATEXTIL.COM are expressed in euros and include VAT (value added tax), but exclude shipping costs, which will be added to the total sum of the prices of the fabrics purchased at the time of ordering. For more information you can consult our page on Deliveries and fabric deadlines.
6.- PAYMENT FORMS
DEBSCAD HAUTE COUTURE FABRICS, S.L., offers you two different forms of payment: credit card or Paypal.
7.- RIGHT OF WITHDRAWAL
The contract may be withdrawn within a maximum period of 14 calendar days from receipt of the articles. The direct return costs correspond to the buyer. For the return of the items, they have not had to suffer any decrease in value due to handling other than that the necessary to establish their nature and characteristics.
DEBSCAD HAUTE COUTURE FABRICS, S.L., undertakes to make the economic payment of the price of the returned items (shipping costs will not be subject to refund) within a maximum period of 30 days after receipt of the return. To process the return, it is necessary to notify it in advance to the email address, devoluciones@cadenatextil.com where the way to proceed will be indicated. Prior communication is essential since returns are not accepted for postage due outside of our returns network.
8.- DEFECTIVE ITEMS
In the event that the item purchased is defective or does not correspond to the one requested, DEBSCAD HAUTE COUTURE FABRICS, S.L will bear the cost of the return and the new shipment if necessary. All returns for defective items must be treated and communicated in advance at the following email address, devoluciones@cadenatextil.com.
The refund of the price of defective items and their shipping costs will be made through the same method of payment used in the purchase (credit card or PAYPAL) within a maximum period of 30 days from receipt of the same.
DATA PROTECTION
The access and use of our website CADENATEXTIL.COM and of any application (the “Website”) grants the condition of user to the visitor of the Website, and it implies the total acceptance without reservation of these conditions of use. In case of non-acceptance, please do not use the Web.
DATA COLLECT
DEBSCAD HAUTE COUTURE FABRICS, SL, as responsible for the processing of your data, in compliance with the LOPD and RGPD laws guarantees the correct treatment of Personal Data, as well as your right as a user to modify and / or revoke the permissions granted through of the web. Once registered, you will be able to exercise the rights of access, rectification or definitive cancellation, and opposition by sending an email to: info@cadenatextil.com, indicating the reason for your request. You can also exercise this right by means of a letter sent by postal mail to DEBSCAD HAUTE COUTURE FABRICS, S.L., C / Canarias nº16, 28045 Madrid, Spain, or from your client panel at CADENATEXTIL.COM
The data collected via forms are necessary for the commercial activities described below (*) and are intended to manage the commercial relationship with you.
(*) Sale, delivery of orders, billing, after-sales service and loyalty by post or email (newsletter, promotions and advertising of our products) and other electronic means (APP push or SMS).
SECURITY
DEBSCAD HAUTE COUTURE FABRICS, S.L., guarantees the safeguarding of the automated and confidential files that contain your data, as well as restricted access only to authorized persons. The technical measures applied are those of updating computers and devices on the server and local computers from where the relationship with customers is managed, protection at the system level against malware, firewalls, data encryption in all our forms using SSL protocol, and copy of security. These security measures are reviewed periodically, through automatic mechanisms and manually.
Those responsible for the Treatment undertake to respect the confidentiality of your Personal Data and to guarantee the exercise of your rights. At any time, you can exercise your rights of access, rectification, cancellation and revocation.
PURPOSES OF DATA PROCESSING, CONSERVATION, LEGITIMATION AND RIGHTS
Remember that before you start using any of our services and functionalities, you should read our Privacy policies and Conditions of Sale.
The identification data (name and surname, NIF, postal address, telephone numbers, e-mail) are necessary to carry out the sales activity. These data will only be transferred by legal obligation and to our transport agencies to manage the deliveries of orders at home or to a collection point. In no case will this data be transferred to third companies outside the scope of the activities described.
Failure to provide certain information indicated as mandatory may prevent your registration as a user or the use of certain features available on our website. You by this acceptance guarantee that the Personal Data provided are true and accurate and undertake to notify any modification thereof (address, email, etc.).
The communication of erroneous, inaccurate or incomplete information in the registration forms will be your sole responsibility.
DEBSCAD HAUTE COUTURE FABRICS, S.L., will process your Personal Data for the following purposes:
The management of your registration as a user to identify you as such and give you access to functionalities on products and services.
The development, fulfillment and execution of the contract of sale of the products that you have acquired with us. This includes being able to contact you through email, telephone calls, sending SMS or other equivalent electronic means of communication, such as push notifications App. for informative communications related to services, functionalities and products of our store.
The Data related to your purchases in our online stores, tastes and preferences can be used for analysis purposes, generation of usage profiles, marketing studies, quality surveys and improvement of interaction with users.
As a registered user, you can change your preferences in relation to sending commercial communications.
Comply with the legal, accounting and tax obligations derived from the sale of items.
The data provided will be kept as long as the commercial relationship is maintained and during the years necessary to comply with legal obligations.
The treatment is necessary for the execution of the contractual relationship between the parties, which is its legal basis.
The data will not be transferred to third parties except in cases where there is a legal obligation.
You have the right to obtain confirmation about whether DEBSCAD HAUTE COUTURE FABRICS, S.L., is treating your personal data. Likewise, you have the right to access your personal data, rectify inaccurate data or request its deletion when they are no longer necessary for the purposes for which they were collected, to request the limitation of treatment and to oppose treatment (all in accordance with applicable legal provisions).
